How To Disable & Exit Galaxy S6 Demo Live Unit Retail Mode

In this article we will be showing you how to properly disable, delete and exit demo live unit retail mode software on the Samsung Galaxy S6 and Galaxy S6 Edge. If you have gone to the store to test the Galaxy S6, have you noticed that when you turn the phone off, the screen turns automatically on and starts playing a video showcasing key features of the phone?

That is the retail software installed on the phone. Actually, those devices that you see on the store are demos and not for customers. Demo Galaxy S6 and Galaxy S6 Edge units come with demo live programs to help users learn all the important features. This way, the person on the store doesn’t have to keep explaining all the key aspects of the phone to every customer.

Samsung Galaxy S6 demo units are designed to be used by stores only and mustn’t be sold to customers. The reason why is because they have no antenna bands (software) and do not accept SIM cards. You cannot make phone calls or send text messages.

If you have just bought a new Samsung Galaxy S6 or Galaxy S6 Edge and turned out you have gotten the retail demo unit and cannot send it back, the best option is to remove the demo retail unit software. If you do not remove it, the screen will stay always on, even when you turn it off. This will cause battery drain and even screen burn-in, since the Galaxy S6 and Galaxy S6 Edge have Super AMOLED displays. Here is the best way of deleting the retail mode from your phone.

How To Disable & Delete Samsung Galaxy S6 & S6 Edge Demo Live Unit Retail Mode

  1. The first thing you have to do is to go to the app drawer and open an application called Samsung Retail.
  2. Go to Configuration Settings and enter code 544 to unlock it. If this code do not work, try these ones: rethink, rollback and ruletheair.
  3. Uncheck Disable the factory reset and enter the following password to confirm it: M729Q16K8546..
  4. Turn the phone off and press the volume up, power and home buttons at the same time to boot into recovery.
  5. Wipe data, cache and dalvik cache.

Enjoy your Samsung Galaxy S6 or Galaxy S6 Edge without the annoying demo live unit retail mode software.


      • Ronaldo
        My device is still running on retail mode. When I taking a picture and downloading a app it’s automatically delete after a hour. My device is just a live demo unit device. Could u plz kindly suggest me how to use like a tablet like peacefully??
        Thank you

  1. If i download an g920f firmware and install it on the live demo unit can i use the call function then ??

  2. Hi’
    If I’ve remove the Samsung Retailmode on my Samsung Galaxy Note 4,
    Is there a possibilities that i can use it with Sim Card or like a regular phone?
    Big Thanks’

  3. Hey! I tried to do it step by step, but when the pone turns on again it begins to download all default apps again and the Retail Mode is activated again, do u know what can be the issue here?

  4. How identical to the real thing as far as hardware and performance (omitting the antenna and ability to make phone calls) is this demo unit?

  5. than do the reset and it will be all fine. dont need to do dalvik erase or anything else. just do the reset after putting the second code.

    • Sorry you can’t do on the same phone but you can change the motherboard of the phone and use as a original phone with calling function.

  6. I just made reset of my phone (Edge6 plus). After reset system want gmail address from me. I trying tape my gmail and password unfortunately system can’t accept my gmail account. I received email on gmail that Edge 6plus was logged on to my email but it doesn’t work. Please help how can I finish restart of the phone.

  7. After I finish do I have to reboot the device? I just shut down the phone and it keeps appearing. 🙁

  8. I am not able to keep apps and pictures or any data in phone. After installing any app or putting data in my phone. when ever i check my phone later like after ( 30 mints) the phone is empty. any solution for this? Note 7 live demo unit


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