The OnePlus 9 is suffering from an annoying overheating issue, which renders the phone useless. Users have reported overheating errors when trying to use the camera or other intensive applications for more than a few minutes.
The issue was made apparent a few days ago by AndroidPolice when Artem Russakovskii posted a tweet with an image of the error. When the overheating issue occurs, the phone shows a small pop-up error with the following warning: The temperature of your phone is too high, and high power-consuming functions are turned off to lower the temperature. This error is also prevalent when using the camera app, which in this case the phone gives the following error: The temperature of your device is currently too high, please pause shooting for a while to bring it down.
The overheating is getting quite annoying. And the fact that it blocks taking photos is frustrating in the moment. pic.twitter.com/L5eqU3hz7A
— Artem Russakovskii (@ArtemR) April 5, 2021
This issue is annoying a lot of users because the phone automatically blocks access to the camera app and other demanding tasks while the overheating error is active.
How to fix the overheating issue on the OnePlus 9 Pro?
One interesting thing about all of this is that the issue appears to be software-related because the error appears at relatively low temperatures. A user shows the overheating error pops up at temperatures of around 70C, which is not high enough.
As a result, the solution to this particular case is a software update. OnePlus has acknowledged the problem and has issued a fix through a software update.
We’ve identified the underlying reasons behind the reported increase in temperature and already begun pushing out OTA updates to optimize the overall device temperature and improve battery performance. So far, the initial feedback has been positive.
The first OTA (build number 220.127.116.11) was pushed out to our India users this week, and will be rolled out to North American and European devices by the end of this week. We’ll be following up with a second OTA to further improve the device temperature and battery in the coming weeks as well.
Thanks so much for sharing your feedback here on the forums. We’ll keep working hard to make even more improvements so you can have a reliable and enjoyable OnePlus experience.
If your OnePlus 9 Pro is also suffering from this issue, go ahead and update to the latest version. The update is available right now through OTA.