How To Fix Touchscreen Issue on Samsung Galaxy S20 FE (Unresponsive screen)

The Samsung Galaxy S20 FE has suffered from touchscreen issues since the beginning. Many consumers reported unresponsive touch screens or jittery scrolling with their units. This is a very annoying issue that should be fixed since the touch screen is the most important of the phone.

The Galaxy S20 FE (Fan Edition) is Samsung’s latest budget flagship device. It is Samsung’s answer to a number of competitor phones that offer good specifications at a very good price point. It took Galaxy S20’s best features, put them in another phone with a much better price tag. The result is the Galaxy S20 FE which has most of the flagship specifications of the original Galaxy S20 but at a much lower price tag. This caused the phone to be one of Samsung’s most popular devices of this year.

Even though the Galaxy S20 FE comes with all the bells and whistles, looks like not everything is perfect, especially the touch screen. Its beautiful 6.5″ 120 HZ Super AMOLED display is not without its problems, as evidenced by consumer reports. The touch screen issue is an annoying one that is affecting a big number of users. The scrolling is jittery,¬† the screen becomes unresponsive and sometimes the screen outright refuses to work. The problem involves all variants of the phone: SM-G781B, SM-G781B/DS, SM-G781U, and SM-G781W.

If you have got a brand new Galaxy S20 FE and you too have this issue, here are some solutions to possibly fix it.

Solutions to fix Galaxy S20 FE touchscreen issue

There are a few solutions you can try to fix the issue. Try all of the solutions and see which one works for you.

Reboot the phone

The most common solution is to reboot the phone. If the touchscreen on your Galaxy S20 FE is acting funny, the first thing you should do is to turn it off and then back on again. To do so, press and hold the Power button and tap on Restart. This will reboot the phone.

In the majority of the cases, the issue is gone after a reboot. Many users have said that a simple reboot fixes the problem, even though not permanently.

Upgrade the firmware

Samsung is aware of the issue and has released a software update that tries to fix it. The company released a recent firmware with version number G78xxXXU1ATJ5 (ATJ5) which seems to have improved touch responsiveness, even though not completely.

To install the latest update, go to Settings  -> Software update -> Download and install. If an OTA is available, you will be able to download and install it. If it says that you are running on the latest version, then you can manually download and flash stock firmware on the Galaxy S20 FE.

Considering the fact that Samsung is aware of this issue, a complete solution will be released soon, considering that it is a software issue. All you need to do is to frequently check for new updates that might have a possible fix.


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