How to fix, disable and exit demo live unit retail mode on the Samsung Galaxy S5. Retail mode is a software for Android smartphones which is designed to be activated on demo units which are for sale on shops. For example, when you go to a store and see a Samsung Galaxy S5, you will notice that the phone is in Demo Live Unit mode.
This software allows the phone to automatically show off all the features it has. This way the seller or the worker doesn’t have to show all the features over and over again to every customer. The customer can simply get a Samsung Galaxy S5 in retail mode and watch the video that shows its best features.
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This software or mode is great for stores but not for a normal user. When the phone has not been used for a few minutes, it will automatically activate retail mode and will show the video over and over again. This is a bad thing because the screen stays always on which causes a big battery drain.
Also, when the phone is in retail mode or demo live unit, only a few specific things and options are available. You can’t access all the features of the phone if the mode is on. Normally, shops don’t give these devices to customers because they can develop different issues like screen burn in which is caused when the same image or video is displayed for a long period of time.
However, some users have had the bad luck of getting a demo unit of the Samsung Galaxy S5. This happens especially when the phone is bought from non authorized Samsung shops. The bad thing of getting a retail unit Galaxy S5 is that you can’t easily disable it. The Live Demo sign will be always there.
How to delete, disable and exit Demo Live Unit Retail Mode on the Samsung Galaxy S5
1. The first thing to do is to disable the retail mode of the firmware.
2. Go to the app drawer and open an app called Samsung Retail.
3. Go to Configuration Settings and enter the password 5444 to unlock it.
4. Then uncheck “Disable the factory reset” and enter the following password M729Q16K8546.
5. Turn your Samsung Galaxy S5 off and boot into Recovery.
6. Go to Wipe data & factory reset and press OK.
7. The phone will reset and all the applications will get removed.
8. Flash a stock firmware with ODIN (tutorial).
Once you have flashed the stock firmware, your Samsung Galaxy S5 will return to stock and all retail applications will be removed.